Reach your customers on their preferred communication channel
AI-powered omni-channel contact center and customer engagement automation & collaboration tool
AI-powered omni-channel contact center and customer engagement automation & collaboration tool
Boost customer experience with our interactive Call Centre & In-built IVR Feature
Engage your customer over telephone calls with our in-built Auto-Dialer & bulk call-out tool
Keep a better track of your customer's requests with our powerful Support Ticket management feature
Engage your customers and website visitors over chat, Facebook, WhatsAapp, Twitter and other social platform
Keep your customers engaged even when you are not there with our chat bots and email auto-responders
Engage your customers via email and SMS with the in-built mass email and bulk SMS messaging tool
Schedule and share important events, setup virtual meetings with the calendar and virtual meeting features
Callsavvy offers amazing set of tools to enable you build an interactive Call Center and telephone-based Customer Care system with Self-Care capabilities in minutes;
Callsavvy package builder offers you the flexibility to pay only for those specific resources you need, when you need them;
Our analytics dashboard gives you useful insight into various aspects of your business support process, helping you make informed decisions around your customer relations;
Launch your contact centre from any internet enabled device. No special hardware requirements
Setup your business contact-centre in minutes with our interactive & easy-to-use flow builder.
Decide precisely what you pay and when you pay with our interactive call package builder
Make both inbound and outbound calls using your call centre number
Build advanced self-care capabilities to your customers with IVR
Recording every call and use these recordings to score your agents
Auto distribute calls to the most suitable agent using smart routing algorithm
Increase performance of inbound call while minimizing missed calls with call queues
Build your call flow & logic in minutes with the easy-to-use interactive flow builder
Play pre-recorded audio or simply use the in-built text-to-speech feature on your IVR
Easily send branded SMS messages to your call at a click of a button
Transfer incoming calls from one agent or unit to another with a single click
Improve customer support with the in-built support ticket management system & plugin
Auto convert or sync emails on your mailbox to support ticket for better email request handling
Improve your overall service delivery with customized unit-level ticket escalation rules (SLA)
Improve customer engagement on your website with the integrated live chat feature & plugin
Engage your potential customer on Facebook, WhatsApp and other social media with our integrated messenger
Integrate Callsavvy features into your existing business management tools with our Plug-ins & RESTFul APIs
Callsavvy's chatbots let you keep your customers engaged over chat, WhatsApp & more, even when offline
Let Callsavvy's email auto-responders attend to your customers queries to cut engagement time and cost
Manage, share and keep track of your important schedules & meetings with Callsavvy's Calendar
Create uninterrupted virtual meetings and video calls. Enjoy meeting features like recording, screenshare and more
Create unlimited interactive online forms to collect data and feedback from your customers and users with our form builder.
Create and manage knowledgebase articles and improve customer experience with our Knowledgebase management feature.
Send marketing email & bulk SMS messages to your contacts with our mass mailing and messaging tool
Broadcast automated calls with pre-recorded audio or text-2-speech to your contacts with a click.
Have a long list of calls to make? Let our auto-dialer work for you while you rest your hands
Create as much agents and support units as you need to handle your customer support requests
Control precisely what features each agent can use with the in-built access control feature
Get better visibility and hold on every metric that matters with the in-built reporting dashboard
integrate any or all of Callsavvy's feature onto your application using the programing language or development platform you love .
curl --request POST \
--url 'https://api.getcallsavvy.com/v1/getSummary' \
--header 'Public-Key: 1234567890' \
--header 'Private-Key: 33gTuienGR83HY32cGt' \
--header 'content-type: application/json' \
--header 'accept: application/json' \
--data '{"parameter":"value"}'
3rd Floor, No. 22 Koforidua Street, Wuse Zone 2, Abuja Nigeria
We simplify customer engagement for your business with our AI-driven unified contact centre and customer engagement automation & collaboration tool, helping you provide exceptional customer service and drive business conversations better
