All-in-one cloud-based business call centre and customer service solution with integrated IVR, Auto-dialler, live-chat and support tickets system
Callservy offers amazing set of tools to enable you build an interactive Call Center and telephone-based Customer Care system with Self-Care capabilities in minutes;
Boost customer experience with our interactive Call Centre & In-built IVR Feature
Engage your customer over telephone calls with our in-built Auto-Dialler & bulk call tool
Keep a better track of your customer's requests with our powerful Support Ticket management feature
Engage your customers and website visitors over chat, Facebook, WhatsAapp and other social platfrom
Callservy package builder offers you the flexibility to pay only for those specific resources you need, when you need them;
Our analytics dashboard gives you useful insight into various aspects of your business support process, helping you make informed decisions around your customer relations;
Launch your call centre from any internet enabled device. No special hardware requirements
Setup your business call-centre in minutes with our interactive & easy-to-use flow builder.
Decide precisely what you pay and when you pay with our interactive call package builder
Make both inboud and outbound calls using your call centre number
Effectively route calls to the right department based on caller input
Recording every call and use these recordings to score your agents
Auto distribute calls to the most suitable agent using smart routing agorithms
Make out going calls at much lower rates compared to regular network calls
Build your call flow & logic in minutes with the easy-to-use interactive flow builder
Play pre-recorded audio or simply use the in-built text-to-speech feature on your IVR
Easily send branded SMS messages to your call at a click of a button
Transfer incoming calls from one agent to another with a single click
Inprove customer support with the in-built support ticket management system & plugin
Auto syncronize your support email accounts with your ticket system for better email request handling
Improve your overral service delivery with customized department-level ticket escalation rules (SLA)
Improve customer engagement on your website with the integrated live chat feature & plugin
Engage your potential customer on Facebok, WhatsApp and other social media with our integrated messaganger
Integrate Callservy features and resources into your existing business management tools with our RESTFul APIs
Create as much agents and departments as you need to handle your customer support requests
Control precisely what features each agent can use with the in-built access control feature
Get better visibility and hold on every metric that matters with the in-built reporting dashboard
integrate any or all of Callservy's feature onto your application using the programing language or development platform you love .
curl --request POST \ --url 'https://api.callservy.com/v1/getSummary' \ --header 'Public-Key: 1234567890' \ --header 'Private-Key: 33gTuienGR83HY32cGt' \ --header 'content-type: application/json' \ --header 'accept: application/json' \ --data '{"parameter":"value"}'
Callservy can be used by Businesses, Churches, Schools, Government, NGO, and just about any organization or even individuals looking for a smarter way to handle calls or customer engagement
Callsery has an intuitive and very simple to use Call Flow builder, which allows you specify exactly what happens at each call stage.
We will issue you an actual dedicated local phone number. In that way, you calls won't get seen as spam by the networks
Yes. You can port your existing special number to us and we will link it your call centre for you. Simply contact us and we will tell you how that works
Yes. You can setup your call-flow logic to forward an incoming call to another phone number. This is useful especially when you want to be able to take the call offline
Yes! Callservy offer lots of useful APIs to enable you integrates its features or resources with your exixting business tools.
Callservy cost from as little as 19,300 naira per month. You have total control over how much you pay with Callservy.
No! There are no other hidden charges. Simply pay your monthly subscription charges and you are good to go
Yes. All your unused resources are rolled-over when ever you add a new subscription before the end of your existing one
Sure you can. You have the option to rebuild your package each time you want to add or renew your subscription
3rd Floor, No. 22 Koforidua Street, Wuse Zone 2, Abuja Nigeria